Direct Support Professional IV

2 days ago


Denton, Texas, United States Texas Department of Aging & Disability Services Full time
Job Summary

We are seeking a highly skilled and experienced professional to fill the role of Campus/Shift Coordinator at the Texas Department of Aging & Disability Services. This position requires a strong background in facility operations, staff management, and individual care techniques.

Key Responsibilities
  • Coordinate and oversee activities to ensure facility-wide staff coverage and adequate staffing levels.
  • Monitor and address unusual occurrences, emergencies, and incidents in a timely and effective manner.
  • Provide coaching and in-service training to staff to improve work performance and ensure compliance with policies and procedures.
  • Serve as the contact person for abuse/neglect allegations and respond to critical incidents to ensure the safety and health of individuals.
  • Conduct special audits/reviews and monitoring to ensure ongoing service delivery and quality of services.
  • Assist with personnel issues, such as resolving staff conflicts and providing worker compensation materials.
  • Ensure the effective delivery of care, treatment, and support activities by observing and monitoring the activities and work behaviors of direct support staff.
Requirements
  • Knowledge of individual care techniques and treatment, therapy, and developmental programs.
  • Knowledge of facility policies and procedures.
  • Ability to communicate verbally and in writing in a clear and concise manner.
  • Ability to use good judgment and make effective decisions in unusual/critical incidents.
  • Ability to work effectively with others and as a member of a team.
  • Ability to react quickly and calmly in an emergency.
  • Ability to train staff in job-related subject areas.
Working Conditions

This position may be required to work a specific shift schedule, extended shift, and/or overtime in accordance with agency leave policy. May serve in an on-call status on a rotating schedule as required to meet operational needs of the facility.

Education and Experience

High school diploma or equivalent required. Bachelor's degree in a related field preferred. Minimum of 2 years of experience in facility operations, staff management, and individual care techniques.



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