Healthcare Operations Director

5 days ago


Chambersburg Pennsylvania, United States Chambersburg Comprehensive Treatment Center Full time
Job Summary

We are seeking a highly skilled and experienced Clinic Director to lead our team at the Chambersburg Comprehensive Treatment Center. As a key member of our leadership team, you will be responsible for the overall management and operation of our outpatient addiction recovery center.

Key Responsibilities
  • Develop and Implement Strategic Business Plan: In conjunction with regional leadership, develop an annual operating budget and strategic business plan for the clinic.
  • Manage Clinic Services and Resources: Manage clinic services and resources to meet operational and financial objectives.
  • Exercise Final Authority: Exercise final authority over clinic daily operations and work with the Medical Director on clinical/medical-related issues.
  • Community Outreach: Serve as community outreach liaison and attend community events to educate and establish contacts within the community.
  • Policies and Procedures: Develop and implement all clinic policies and procedures, including public affairs and community relations.
  • Treatment Services: Responsible for the delivery of treatment services and submitting protocols, protocol amendments, and reports to the State and/or Federal Departments as required.
  • Human Resources: Accountable for managing people, setting direction, and deploying resources, including performance evaluations, pay reviews, and hire/fire decisions.
  • Training and Development: Provide training and development opportunities for clinic staff.
  • Compliance: Responsible for maintaining compliance with all Federal and State Laws and Regulations, including the submission of corrective action plans to said agencies.
  • Risk Management: Responsible for risk management in the facility, including risk assessment, conducting investigations, root cause analysis, and the use of data to identify risk patterns and trends in the clinic.
Requirements
  • Education: Minimum of a Bachelor's degree in a social, behavioral, or mental health services field from an accredited college or university.
  • Experience: Experience with overseeing services in an outpatient environment, preferably in medication-assisted treatment, mental health, or addiction.
  • P&L Management: Profit and Loss (P&L) management experience required, including oversight, management, and maintenance of the facility budget.
  • Business Development: Business Development experience highly preferred.
  • Communication Skills: Excellent written and verbal communication skills.
  • Flexibility and Adaptability: Must demonstrate flexibility and adaptability in their role with the ability to be coached and solve problems in a dynamic business environment.


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