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Housing Services Coordinator

4 weeks ago

Atlanta, Georgia, United States Talantage, LLC Full time
Housing Services Administrator Job Description

The Housing Services Administrator is responsible for administering tenant-based rental assistance to an assigned caseload of eligible low-income families and individuals participating in the Housing Choice Voucher Program (HCVP), in accordance with program policies and procedures.

The Housing Services Administrator is responsible and accountable for implementation of all aspects of program administration, including eligibility screening, employment, income, training, and school verifications, housing subsidy assistance and rent calculations, voucher issuance, approving requests for tenancy, and more.

The Housing Services Administrator must be attentive to the social service needs and challenges faced by low-income families and individuals.

Key Responsibilities:

  • Administers all aspects of activities required in the administration of Housing Choice Voucher Program for assigned caseload of clients.
  • Monitors and manages caseload ensuring that clients and landlords meet and continue to comply with program eligibility and participation requirements.
  • Conducts initial and periodic re-certifications/re-exams of clients to ensure accuracy and timely determinations of eligibility and subsidy assistance calculations.
  • Handles all aspects of housing assistance payments contracts administration and coordinates program administration activities with participating landlords.
  • Provides excellent direct customer service to clients and landlords participating in the HCVP.

Requirements:

  • Bachelor's degree in business, public administration, urban studies, human or social services, or related field.
  • Minimum of three years demonstrated hands-on experience effectively managing client caseloads of clients, including accountability for implementing a full spectrum of activities required in administering a public assistance, subsidy, or comparable program.
  • Functional proficiency with technology used on-the-job, including Microsoft Office Suite and proprietary software.

Talantage, LLC is an equal opportunity employer.