Team Lead

4 days ago


Shelbyville, Tennessee, United States Penn Station East Coast Subs Full time
Team Lead Job Description

We are seeking a highly motivated and experienced Team Lead to join our restaurant management team at Penn Station East Coast Subs. As a Team Lead, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities:
  • Manage and lead a team of employees to provide excellent customer service and maintain high standards of quality and cleanliness.
  • Assist with scheduling, training, and coaching employees to ensure they have the skills and knowledge needed to succeed in their roles.
  • Monitor and maintain inventory levels, control labor costs, and ensure efficient use of resources.
  • Provide exceptional customer service by responding promptly to guest needs and resolving any issues that may arise.
  • Maintain a clean and safe work environment, adhering to health and safety standards.
  • Assist with opening and closing procedures, including counting tills, managing cash and credit transactions, and ensuring accurate inventory records.
Requirements:
  • High school diploma or equivalent required; some college or culinary arts training preferred.
  • Minimum 1-2 years of experience in a restaurant or food service environment, preferably in a leadership or supervisory role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with employees, guests, and management.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Reliable transportation and a valid driver's license (if applicable).
Perks and Benefits:
  • Competitive hourly rate and opportunities for advancement.
  • Flexible scheduling and opportunities for overtime.
  • Free meal on days worked.
  • Discounts on Penn Station East Coast Subs menu items.

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