Global Operations Infrastructure Specialist
2 days ago
We are seeking a skilled Global Operations Infrastructure Specialist to join our team at Palantir Technologies. As a key member of our operations team, you will play a critical role in building, operating, and maintaining high-performance, scalable, and reliable services for our platforms, products, and deployments.
About the Role- You will work closely with forward deployed teams and product teams to participate in sensible, scalable systems design and share responsibility with them in diagnosing, resolving, and preventing production issues.
- Develop novel solutions to evolving challenges and automate processes wherever possible, using industry-leading LLM and AI technology.
- Deploy new Palantir products at customer deployments and perform migrations to the latest infrastructure types.
- Handle support and operations of Palantir software, including monitoring and alerting, configuration management, and upgrades.
- Debug, improve, and optimize Palantir's services and infrastructure with a focus on long-term reliability and scalability.
- Reduce manual operations and automate workflows, processes, and/or runbooks where possible.
- Provide technical troubleshooting support for production issues, ensuring timely resolution and minimal impact on operations. Participate in a support on-call schedule.
- Confidence in troubleshooting complex systems issues independently using observability tools and service logs.
- Ability to identify and automate highly manual tasks, driving ongoing improvements within and across teams.
- Comfort with large scale production systems and technologies - for example, load balancing, monitoring, distributed systems, or configuration management.
- Proficiency with programming languages such as Java, Python, Bash, JavaScript, Go or similar languages and be comfortable coding and/or utilizing tooling built in these languages.
- Ability to work with a high level of autonomy and responsibility in a rapidly changing environment with dynamic objectives and iteration with users.
- Excellent communication and interpersonal skills, with the ability to work effectively in multi-functional teams.
- Active US Security clearance, or eligibility and willingness to obtain a US Security clearance.
The estimated salary range for this position is $135,000 - $200,000 per year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Our benefits aim to promote health and wellbeing across all areas of Palantirians' lives. We work to continuously improve our offerings and listen to our community as we design and update them.
Our benefits include medical, dental, and vision insurance, voluntary life insurance, commuter benefits, paid time off, 10 paid holidays throughout the calendar year, supportive leave of absence program including time off for military service and medical events, paid leave for new parents and subsidized back-up care for all parents, fertility and family building benefits including but not limited to adoption, surrogacy, and preservation, stipend to help with expenses that come with a new child, and 401k plan enrollment.
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