Host - Hospitality Ambassador

2 days ago


New London, Connecticut, United States Mohegan Full time
{"title": "Host - Beauty & Essex", "description": "Job Summary

As a Host at Mohegan Sun, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive. Your role will be to guide guests to their destination, while ensuring that their needs are met and exceeded.

Key Responsibilities
  • Anticipate and accommodate the needs of our guests, ensuring a seamless and enjoyable experience.
  • Maintain a clean and organized entrance area, adhering to Department of Health and company sanitation standards.
  • Process reservations, answer incoming calls, and check guests' coats and other belongings.
  • Assist with setting up the front desk area, performing side-work, and other opening/closing procedures as directed by management.
  • Participate in daily pre-service meetings and attend training sessions or departmental meetings as required.
Requirements
  • Previous hospitality experience, preferably in a high-volume restaurant/nightclub/lounge.
  • Ability to work a flexible schedule, including varying shifts such as days, evenings, weekends, and holidays.
  • Physical demands include standing, lifting, and bending for extended periods, as well as exposure to hot kitchen elements or cleaning materials.
About Mohegan Sun

Mohegan Sun is a Native American-owned and operated gaming and entertainment resort. We are committed to providing a safe and welcoming environment for our guests and team members.

", "lang_code": "en"}

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