Operations Manager
4 weeks ago
Michaels Stores is seeking a highly skilled Operations Manager to lead our store operations and drive sales growth. As a key member of our store team, you will be responsible for ensuring seamless execution of daily operations, managing inventory, and providing exceptional customer service.
Key Responsibilities:- Assist the Store Manager in planning and executing store workload, including scheduling and inventory management.
- Lead and manage adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and regulations.
- Support and participate in truck unloading and stocking processes to ensure efficient and accurate execution.
- Manage visual merchandising standards, feature space, and seasonal layouts to drive sales and customer engagement.
- Execute inventory management processes, including receiving, stocking, and replenishment.
- Manage and execute merchandise operations, including Omni-channel processes.
- Lead and develop a high-performing team, providing coaching, training, and performance management.
- Interact with customers in a positive and respectful manner, providing solutions and ensuring a seamless shopping experience.
- Retail management leadership experience, preferably in a similar role.
- Ability to remain standing for long periods, move throughout the store, and perform regular bending, lifting, and carrying.
- Ability to access high shelves and lift heavy boxes, with accommodations available for individuals with disabilities.
- Public retail store setting with climate-controlled areas, some stock rooms may not be climate-controlled, and occasional outdoor work.
- Frame shop with glass cutter and heat press.
Michaels Stores is an Equal Opportunity Employer and is committed to providing reasonable accommodations for individuals with disabilities. If you require an accommodation, please contact Customer Care at 1-800-642-4235.
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