Network Infrastructure Specialist

4 days ago


Los Angeles, California, United States AA2IT Full time
Job Title: Network Infrastructure Specialist

AA2IT is seeking a highly skilled Network Infrastructure Specialist to join our team. As a key member of our infrastructure team, you will be responsible for providing first-level support to our second and third-level support teams, ensuring the smooth operation of our data center infrastructure.

Key Responsibilities:
  • Providing first-level support to second and third-level support teams
  • Performing installation and service of low-voltage category cabling, fiber optic cabling, and communication equipment
  • Assisting with material control to ensure all required materials are available for daily work
  • Ensuring quality and safety guidelines are followed
  • Managing ticketed requests and ensuring they are assigned, communicated, and addressed within customer SLA
  • Performing quality evaluation, diagnosis, and troubleshooting of cabling systems, and performing replacement/repairs as necessary
  • Providing support to data center teams and managers in accomplishing daily infrastructure new landings within SLA
  • Receiving hardware shipments for data center equipment landings
  • Validating purchase order accuracy of hardware received
  • Unboxing and recycling of materials
  • Moving equipment from the dock to staging areas and/or to DC racks
  • Installing or retrofitting server racks, rail, and shelving installation
  • Power and network cable installation and cable management
  • Scanning and labeling of installed devices (network or server)
  • Designating parts identified for spare part stock inventory
  • Proper e-waste handling and disposal
  • Equipment shipping and receiving as needed
  • Providing escort service for vendors/techs
  • Working with Service Now ticket system
Qualifications:
  • Associate or bachelor's degree or foreign equivalent required from an accredited institution
  • 3+ years of combined experience in a Site Support Technician and/or Infrastructure Technician role (or similar experience)
  • Data center experience required
  • 3+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices
  • 3+ years of combined experience working in data centers, labs, or server room environments
Experience with:
  • Structured Network Cabling
  • Copper: Cat5, Cat5e, Cat6, Connector Types RJ45
  • Fiber: Multimode, Single Mode, Connector Types - ST, SC, LC
  • WIFI H/W
  • Wireless LAN Controllers
  • Wireless Access Points
  • Networking
  • IP Addressing, Layer 2 VLAN etc
  • Experienced in Ethernet Switching H/W
  • Chassis, Supervisor, Line Cards, Power Supplies etc
  • Transceiver Types - SX, LX, SR, LR etc
  • Cable Troubleshooting Knowledge / Experience
  • Fluke Testers: Copper - Wire Map, Link Test etc, Fiber - OTDR Testing
  • Fluke Aircheck: Wireless Testing


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