Customer Service Representative

3 weeks ago


Marquand, Missouri, United States Public Storage Full time
{"title": "Customer Service Representative", "description": "Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Public Storage. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, managing storage units, and ensuring a positive experience for our customers.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Manage storage units, including conducting daily inspections, auditing cash drawers, and making bank deposits.
  • Sell packing and moving supplies to customers, and make suggestions to meet their storage needs.
  • Work independently at multiple locations, spending time both inside and outside.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • 1-2 years of customer service experience in a sales environment, preferably in retail, restaurant, or fast food.
  • Valid driver's license and reliable vehicle for travel between locations.
  • Ability to lift up to 35 pounds and walk in/around facilities, spending up to 50% of time in outdoor environments.
What We Offer
  • Competitive hourly rate and opportunities for performance-based bonuses.
  • Full-time benefits, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending.
  • Company-paid life and accidental death insurance, and exclusive vendor discounts.
  • Mileage reimbursement for work-related travel.
How to Apply

If you are a motivated and customer-focused individual with a passion for sales and service, we encourage you to apply for this exciting opportunity to join our team at Public Storage.

", "lang_code": "en"}

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