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Membership Services Representative

1 month ago

Green Bay, Wisconsin, United States The Salvation Army Central Territory Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Membership Services Representative. As the face of our Welcome Desk, you will be responsible for providing exceptional customer service and ensuring a positive experience for our members and guests.

Key Responsibilities:
  • Provide top-notch customer service and respond to member inquiries in a friendly and professional manner.
  • Process membership sales, renewals, and cancellations, as well as handle cash and credit transactions.
  • Assist with special events and programs, including setup, registration, and cleanup.
  • Maintain accurate records and reports, including membership data and sales information.
  • Collaborate with other team members to achieve departmental goals and objectives.
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum one year of customer service experience, including cash handling.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer:
  • A competitive hourly rate and opportunities for advancement.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Professional development opportunities, including training and education.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.