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Civil Rights Program Specialist

2 months ago

Olympia, Washington, United States State of Washington Full time

Our Mission:
Ensure the safety and productivity of Washington's workforce.

Our Values:
Commitment to Customers, Unity in L&I, Respect, Diversity, Equity and Inclusion, Continuous Learning, Dependability.

Note:
This is a temporary position for a duration of 12 months, exclusively available to current employees of L&I.
This role requires bilingual proficiency.

Due to the necessity for effective communication, interpretation, and translation, candidates must be fluent in English and one of the following languages:
Spanish, Korean, Russian, Chinese, or Vietnamese.

Successful candidates will need to pass a language proficiency assessment for the selected language.

We do not utilize translation software. Bilingual employees will receive a 5% salary increase.
Position Overview:

As a Management Analyst 3, you will implement strategic program objectives and business priorities across various divisions within L&I. Your work will focus on the L&I Civil Rights Program, ensuring equitable access to L&I services for all customers in compliance with relevant federal and state laws.

Your role is crucial in promoting inclusivity and preventing discrimination based on race, color, national origin, language, religion, disability, gender, or other protected characteristics.

This position directly supports the Civil Rights Program Manager, operates with limited supervision, and requires independent judgment to complete assigned tasks.

You will manage small-scale projects, conduct targeted research related to civil rights, and facilitate discussions and meetings to advance program goals.

Collaboration across multiple programs, divisions, and agencies is essential, and a strong understanding of business plans and long-term strategies is required for all tasks.


Key Responsibilities:

Some of your tasks will include:


Engaging in strategic collaboration with agency executives and leaders to enhance access to L&I services for limited-English-proficient (LEP) and minority communities.

Coordinating and assisting in the planning and documentation of meetings, action items, and resources for committees involved in civil rights initiatives.

Conducting research and developing actionable plans for process enhancements.
Monitoring relevant metrics to evaluate the effectiveness of the Civil Rights Program.

Reviewing civil rights investigations for quality assurance and assisting the Civil Rights Program Manager in maintaining high professional standards.

Ensuring the uninterrupted operation of the Civil Rights Program's primary communication line.

Being knowledgeable about L&I divisions and external agency programs is essential for accurate call transfers.

Providing expert administrative support to the Civil Rights Program Manager and investigators as needed.
And much more.

Qualifications:
A combination of graduate education and relevant experience is acceptable.
A Bachelor's degree in business administration, public administration, law, public health, health administration, or a related field.

AND
Three years of experience in research and policy analysis, including laws, rules, or regulations.
OR

Three years of professional experience in analyzing management issues, formulating recommendations, and leading strategic project/process improvements.

OR

Three years in labor/employment relations, claims management, complaint investigations, or auditing employer financial records.


Additional Requirements:
Possession of a valid motor vehicle operator's license, free from serious traffic violations.

Preferred Qualifications:


Familiarity with L&I's Language Access Plan, Agency Policy 2.60-Language Access Services, Agency Policy 2.34 – Customer Rights and Non-Discrimination, and L&I operations and reporting practices.

Basic understanding of laws governing Labor and Industries relations, general policies, principles, and practices; labor-management relations; state agency laws and regulations; investigation standards; and auditing procedures.

Ability to identify complex issues within L&I processes and assist in developing solutions; plan and execute complex research assignments; and effectively engage with agency officials.

Proven skills in writing and reviewing clear and concise reports.

Ability to interpret complex laws, rules, and regulations; prepare organized written documents; and exercise sound judgment in public interactions.

Ability to engage with customers from Limited English Proficient (LEP) communities in a respectful, empathetic, and professional manner.

Expertise in SharePoint and Microsoft Excel is essential.
Work Environment:
To support a healthy work-life balance, teleworking options are available for this position. L&I also offers flexible work schedules.

State employees who meet the qualifications will be eligible for a comprehensive retirement package at the conclusion of their career.

At L&I, your contributions are valued.

Additionally, L&I is committed to the safety and health of Washington's workforce.

For this role, telework arrangements will depend on business needs and supervisor approval, with an expectation of at least one day per week in the office.

Application Process:
Top candidates will be contacted directly for interviews.

It is crucial to highlight your qualifications that align with the required and preferred qualifications outlined in this announcement.


Application Requirements:
Include the following documents with your application:
A cover letter detailing your qualifications.
A current resume outlining relevant experience and education.
A list of at least three professional references with current contact information.
Please refrain from including any medical information (including vaccination status) in your application materials, as this will lead to disqualification to protect confidentiality. You will need to remove such information before reapplying.

Background Check Notice:
Prior to placement in this position, a background check, including criminal history, will be conducted.

Information from your background check will not automatically disqualify you but will be considered in determining your eligibility for the position.

Other Information:

For positions requiring travel, a valid unrestricted driver's license and insurance are necessary if using a personal vehicle for state business.

This position is represented by the Washington Federation of State Employees (WFSE).

Candidates offered a position with L&I must have work authorization that does not require employer sponsorship for a visa now or in the future.

The Department of Labor & Industries adheres to federal employment eligibility verification requirements.

The selected candidate must provide proof of identity and eligibility to work in the United States on the first day of employment.


Additional Notes:
L&I may utilize this announcement to fill multiple positions, both permanent and non-permanent.

Language Proficiency Assessment:

Candidates will be required to demonstrate proficiency in a foreign language.

We do not utilize translation software.
Did You Know?
Washington is recognized as a top state for living, working, and recreation according to U.S. News. Join the L&I team and experience the beauty of the Evergreen State.

In addition to a favorable work-life balance, L&I offers one of the most competitive benefits packages in the nation.

We value your voice and promote flexible schedules. L&I is a diverse agency committed to the safety and health of Washington's workforce.
Veterans Preference:

Applicants claiming Veterans Preference should attach relevant documentation to their application.

Please redact any personally identifiable information such as Social Security numbers. For further inquiries, please contact L&I.
Diversity, Equity, and Inclusion Commitment:

L&I values a diverse workforce and strives to hire individuals from various backgrounds.

All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We recognize the importance of diversity in achieving our agency's mission.

The State of Washington is an equal opportunity employer.

Individuals with disabilities who require accommodation during the application or testing process may contact us for assistance.


We welcome applicants to include their preferred name and pronouns in their materials, and we will honor this in our interactions.

For more Information:

If you have any questions regarding this job posting or the agency, please reach out for assistance.