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DSHS OOS Program Specialist 4
1 month ago
Are you passionate about making a difference in the lives of vulnerable communities? The Department of Social and Health Services (DSHS) is seeking a Program Specialist 4 to join the Office of Justice and Civil Rights (OJCR) in Olympia, WA.
Job Summary:The successful candidate will play a pivotal role in advocating for equitable access and supporting our mission to serve Washington's most at-risk populations. You will analyze qualitative and quantitative data, create reports and visual aids to support decision-making, and ensure timely responses to community inquiries.
Key Responsibilities:- Serve as the point of contact for inquiries on behalf of the DSHS Secretary, liaising with internal and external stakeholders, elected officials, and the public.
- Analyze qualitative and quantitative data, creating reports and visual aids to support decision-making.
- Ensure timely responses to community inquiries and identify workflow barriers, recommending improvements.
- Support the Advocacy and Community Relations Manager by attending meetings, taking minutes, and assisting with materials development.
- Track and analyze data to deliver accurate monthly reports, including high-priority inquiries.
- Ensure communication aligns with DSHS mission and values across departments.
- Professionals with a Bachelor's degree or a high school diploma or GED and four years of experience in planning, policy analysis, coordination, and consultation with public and private agencies, government entities, and vulnerable populations.
- Detail-oriented with the ability to handle multiple tasks, meet deadlines, and stay organized in a fast-paced environment.
- Skilled in researching, evaluating data, and applying laws, rules, and policies.
- Strong ability to explain complex information clearly in both writing and speaking.
- Able to work well in a team, build relationships, and provide excellent customer service, even in tough situations.
To apply, please complete your profile and submit the following:
- A cover letter detailing how you meet the qualifications for this position.
- Your current resume.
- Three professional references with up-to-date contact information.