Sales and Customer Service Representative

3 weeks ago


Hattiesburg, Mississippi, United States Massage Envy Full time
{"title": "Customer Service Representative", "content": "Join Our Team at Massage Envy Hattiesburg

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and supporting the growth of our client base.

Key Responsibilities:
  • Provide outstanding customer service and ensure every guest feels valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach
What We Offer:
  • Competitive base pay plus bonuses and commissions ($9-$13/hour)
  • Medical, Dental, and Vision plans with employer contribution
  • Matching 401(k) after 12 months
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work/life balance
  • In-depth product and service training
  • 25% off all products

Qualified candidates will have a high school diploma (or equivalent) and previous retail or sales experience. If you are a critical thinker with excellent math and computer skills, great people skills, and a supporter of total body care, we encourage you to apply.

", "lang_code": "en"}

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