Storage Customer Service Representative

4 weeks ago


Hattiesburg, Mississippi, United States U-Haul Full time

Job Summary:

U-Haul is seeking a Storage Customer Service Representative to join our team. As a Storage Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive all the help they need on their journeys. You will work as part of a support team to inspect and maintain equipment, assist customers using up-to-date technology, and participate in ongoing continuous U-Haul education through U-Haul University.

Responsibilities:

  • Support the site manager with facility operations.
  • Answer phone inquiries from active and prospective customers.
  • Show storage units, explain the terms of rental agreements, and prepare rental contracts.
  • Perform general routine property cleanup and minor repair work.
  • Ensure that all vacant storage units are clean, dry, secure, and available for new customers.
  • Perform other duties as assigned.

Requirements:

  • Driver's license and the ability to maintain a clean driving record.
  • Excellent communication skills.
  • Available to work on weekends and holidays.

Work Environment:

The work involves moderate risks or discomforts that require special safety precautions. You may be required to use protective clothing or gear such as masks, goggles, gloves, or shields.

Physical Demands:

The work requires some physical exertion, including long periods of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul is an equal opportunity employer and welcomes applications from diverse candidates. We offer a range of benefits, including career stability, opportunities for advancement, and a healthy work environment.



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