Casino Operations Manager

20 hours ago


Billings, Montana, United States Town Pump, Inc. Full time
Casino Operations Manager

We are seeking a highly skilled Casino Operations Manager to oversee the day-to-day operations of our gaming venue. The ideal candidate will have a strong background in customer service, team management, and financial management.

  • Supervise and manage a team of gaming floor staff, including floor runners, bartenders, and bookkeepers.
  • Ensure the gaming floor is clean, safe, and secure at all times.
  • Manage the gaming floor's financial performance, including controllable expenses, sales increases, and inside gross margin.
  • Develop and implement strategies to improve customer service and player experience.
  • Collaborate with other departments to ensure seamless operations and excellent customer service.

Requirements:

  • 3+ years of experience in a gaming industry management role.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and make sound decisions under pressure.
  • Knowledge of gaming regulations and laws.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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