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Store Manager in Training

2 months ago

Hoover, United States GNC Full time
Job Summary

We are seeking a highly motivated and detail-oriented Store Manager in Training to join our team at GNC. As a key member of our retail operations team, you will be responsible for learning the overall operations of a retail store and gaining knowledge and competency in financial processes required to manage a retail store.

Key Responsibilities
  • Facilitate an exceptional customer service experience through all channels of interaction by following GNC's prescribed selling methods
  • Drive GNC's loyalty programs and incentives for successful engagement of customers
  • Monitor best sellers, identify product demand, and update management regarding trends
  • Facilitate community engagement and client loyalty through innovative and creative outreach
  • Supervise and lead store team under management guidance; communicate sales targets and drive team performance
  • Review all training resources and complete assigned modules to understand product assortment and answer product questions based on Company approved information
  • Ensure company assets are protected and not exposed to risks and conflicts of interest
  • Partner with management to handle escalated customer service issues; support management in monitoring store's Loss Prevention activities and escalate concerns
  • Keep store clean and uncluttered
  • Perform all register operations. Complete all daily register and store open/close functions and bank deposits according to GNC policies and procedures
Requirements
  • Minimum high school diploma required or associate degree in business or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required
  • 2+ years of retail sales experience and prior management/supervisory experience preferred
  • High degree of proficiency MS Office Suite, Outlook & Internet applications
  • Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
  • Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
  • Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients
  • Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment
  • Ability to work with and influence subordinates, peers, and senior management
  • Self-motivated with critical attention to detail, deadlines, high sense of urgency, and reporting
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs
  • Ability to read, write, and comprehend simple instructions, short correspondence, and memos
  • Ability to work overtime as necessary
  • Must be available to work evenings, weekends, and holidays
  • Must have current driver's license
Working Conditions

Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. Regularly/Occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually low/moderate.

Reasonable accommodations may be made to enable individuals to perform the essential functions.