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Retail Operations Manager

2 months ago

Hoover, United States Hibbett Retail, Inc. Full time
Job Title: Retail Operations Manager

At Hibbett Retail, Inc., we are seeking a highly motivated and experienced Retail Operations Manager to join our team. As a key member of our operations team, you will be responsible for assisting the Store Manager in controlling the assets of Hibbett I City Gear, consulting with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities, and assuming responsibility of the entire store in the absence of the Store Manager.

Key Responsibilities:
  • Assist the Store Manager in controlling the assets of Hibbett I City Gear
  • Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities
  • Assume responsibility of the entire store in the absence of the Store Manager
  • Provide knowledge and guidance to employees and customers in all departments when necessary
  • Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments
  • Direct staff to ensure each department's responsibilities and standards are completed
  • Keep the Store Manager informed about inventory movement and customer trends
  • Assure quality customer service is maintained
  • Perform general administrative duties as needed and be trained in the Store Manager's responsibilities
Requirements:
  • Experience working in a retail environment, preferably in footwear and athletic apparel
  • 1-3 years of customer service experience
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Ability to assist in managing a team and keep up with overall goals and profits
  • Be a self-starter with initiative to take on important tasks without being asked
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
  • Be a team-player, passionate about outstanding customer service and selling merchandise