Operations Manager

3 weeks ago


Orlando, Florida, United States Tropical Smoothie Cafe Full time
{"Job Title": "Shift Manager", "Job Description": "Key Responsibilities

As a Shift Manager at Tropical Smoothie Cafe, you will be responsible for delivering unparalleled hospitality to each customer, ensuring each station is operating to our standards, and training and coaching crew members to uphold our brand standards.

Essential Functions
  • Interact with crew members and customers using our unique "Tropitude" to create a positive atmosphere.
  • Deliver exceptional customer service and ensure a seamless customer experience.
  • Stay knowledgeable and proficient in each position within the cafe.
  • Ensure compliance with Tropical Smoothie Cafe's uniform and personal hygiene policies.
  • Lead by example and demonstrate our core values in all interactions.
Requirements
  • Supervisor experience.
  • Ability to work in a fast-paced environment and multitask.
  • Excellent communication and leadership skills.
Working Conditions
  • Most shifts are between six to eight hours, but this may vary.
  • Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and may have additional opening/closing responsibilities.
", "lang_code": "en-US"}

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