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Design Research Manager

2 months ago

New Bremen, Ohio, United States Crown Equipment Corporation Full time
About the Role

Crown Equipment Corporation is seeking a highly skilled Design Research Manager to join our team. As a key member of our Design organization, you will play a leading role in surfacing insight to drive new products and services, maintain our pipeline of forward-looking strategic research topics and requests, and develop a high-performing research team.

Key Responsibilities
  • Lead research projects and supervise direct reports to develop user, customer, and market insight that shapes strategy for products, services, and beyond.
  • Apply creative approaches to find, reframe, and communicate insight, including the use of prototyping and other design thinking techniques.
  • Make research come alive for stakeholders using techniques like workshops, diagrams, or visual storytelling that engages them as participants in shaping the results.
  • Identify and scope a portfolio of research projects at varying points on the product development process - from discovery to evaluation.
Requirements
  • Previous experience with design research-related work in a business environment in-house or with a consulting firm.
  • Experience in guiding and mentoring direct reports.
  • Bachelor's degree in a related field like human-centered design, business strategy, or a social science like anthropology, psychology, or sociology.
  • Valid driver's license, good driving record, and ability to travel frequently (10-20%) including overnight stays and international travel.
About Crown Equipment Corporation

Crown Equipment Corporation is one of the world's largest material handling companies, with a reputation for award-winning product design, advanced engineering, and technology, and superior after-sale service. We are committed to creating human-centered innovation and helping our customers develop fanatically brand-loyal customers.

What We Offer
  • Excellent wage and benefits package for full-time employees, including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
  • EO/AA Employer Minorities/Females/Protected Veterans/Disabled