Senior UX Content Strategist

1 week ago


New Bremen, Ohio, United States Crown Full time
Job Description

Crown is seeking a skilled UX Content Writer to develop user-centric content for our digital products. The ideal candidate will collaborate with cross-functional teams to create seamless user experiences.

Responsibilities
  • Develop user-friendly content for web and mobile applications, including onboarding flows, product tours, error messages, tooltips, and in-app notifications.
  • Conduct research to understand user needs, behaviors, and pain points, and integrate findings into content creation processes.
  • Collaborate with UX/UI designers to ensure content aligns with design concepts and enhances the user experience.
  • Conduct content audits and usability tests to identify areas for improvement and optimize existing content for clarity, consistency, and effectiveness.
  • Utilize data-driven insights and analytics to measure the impact of content on user engagement, satisfaction, and conversion rates.
Requirements
  • Associate degree in English, Journalism, Communications, Human-Computer Interaction, User Experience (UX) Design or related field.
  • 5 years of UX content writing experience or similar.
  • Good written and verbal communication skills, with close attention to detail.
  • Understanding of UX/UI design principles and best practices, with the ability to collaborate with design and development teams.
  • Strong portfolio showcasing relevant work samples.
Preferred Qualifications
  • Related Bachelor degree.
  • Proficiency in content management systems (CMS), design tools (e.g., Figma), and prototyping software.
  • Experience working in a collaborative Agile environment with multiple teams.

Crown offers an excellent wage and benefits package for full-time employees, including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.



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