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Associate Product Operations Manager

2 months ago


New York, New York, United States Oscar Health Full time
Job Title: Associate Product Operations Manager

Oscar Health is seeking an Associate Product Operations Manager to join our Product Operations team. As a key member of our team, you will play a critical role in unlocking Oscar's ability to ship more products faster and better.

About the Role

The Product Operations team is responsible for executing and continuously improving processes leading up to product launch, as well as ongoing processes that have not been automated. As an Associate Product Operations Manager, you will partner closely with Product team members, Engineering, business teams, external partners, and other stakeholders within the Care Group domain.

Responsibilities
  • Build and maintain effective relationships with Product Management, Design, Engineering, Data Science, and other stakeholders to deliver on department programs and objectives.
  • Understand key development and/or planning processes to assist in the design of best practices, policies, automated procedures, and technical standards to improve efficiency and quality.
  • Implement process changes on a prioritized basis.
  • Partner with management and/or aligned stakeholders (Product Manager, Data Scientist, and/or Engineer) to analyze data and workflows to determine opportunities for process improvement.
  • Create and maintain documentation to make processes sustainable and scalable.
  • Apply project management strategies to ensure tasks are completed timely and risks/delays are surfaced proactively to manager and stakeholders.
  • Execute on product delivery processes within scrum teams and administer key tech-wide tools and processes as needed based on business demands, and in accordance with business direction.
Qualifications
  • 1+ years of experience in project management, data, healthcare, strategy, or consulting.
  • 2+ years of that experience involves working directly with engineers and designers.
  • 2+ years of experience with common project management tools such as Jira or Asana.
What We Offer

Oscar Health is an Equal Opportunity Employer. We cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change healthcare - an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.