Customer Service Representative

5 days ago


Michigan City, Indiana, United States FAMILY EXPRESS CORPORATION Full time
Job Description

**Estimated Salary: $45,000 - $60,000 per year**

The Sales Associate position at Family Express Corporation is a key role that requires exceptional customer service skills and the ability to build strong relationships with our customers.

We are seeking a highly motivated individual who can effectively interact with our customers, promote our products, and provide a positive shopping experience. The successful candidate will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional customer service by responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
  • Build relationships with our customers by understanding their needs and preferences, and providing personalized recommendations.
  • Promote our products by maintaining a thorough knowledge of our products and services, and making recommendations to customers.
  • Maintain store appearance by adhering to company standards for visual merchandising, inventory management, and store cleanliness.
  • Assist store manager with daily operations, including opening and closing procedures, inventory management, and cash handling.
  • Meet sales targets by promoting products, upselling, and cross-selling opportunities.

Requirements:

  • High school diploma or equivalent
  • Previous retail experience (1-2 years)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Physical stamina to stand for long periods and lift up to 50 pounds

Benefits:

  • Competitive salary
  • Opportunities for advancement
  • Flexible scheduling
  • Comprehensive training program

About Us:

FAMILY EXPRESS CORPORATION is a dynamic and growing company that values its employees and customers. We are committed to providing a positive and supportive work environment that fosters growth and development.



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