Sales and Customer Experience Associate

2 weeks ago


Michigan City, Indiana, United States Carter'sOshKosh Full time

Overview

Carters, Inc. is seeking a sales and customer experience associate to join our team. As a sales and customer experience associate, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
  • Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits.
  • Meet customer needs by utilizing omnichannel as needed to ensure a positive shopping experience.
  • Execute and expedite point of sale/register transactions.
  • Complete floor replenishment and shipment as needed.
  • Articulate current promotional events and the brand loyalty program, including credit, to customers.
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualifications

We are looking for a positive and solutions-oriented individual with demonstrated customer service/engagement skills. You should have effective and professional verbal and written communication skills, as well as the ability to manage multiple tasks at once.

What We Offer

Carters offers a range of benefits, including a 30% discount on our brands, referral bonuses, and more. We also offer a welcoming and inclusive environment that values and optimizes skills and talents.

About Carters

Carters, Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carters, OshKosh Bgosh, Skip Hop and Little Planet brands. We are committed to creating a diverse environment and are proud to be an equal opportunity employer.


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