Operations Supervisor
18 hours ago
Cart is one of the fastest growing commerce enablement companies in the world, providing digital and physical infrastructure to empower thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfill anywhere their customers are.
Job DescriptionWe're building toward a world where commerce has no bounds. Our enterprise-grade software, services, and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.
We're looking for entrepreneurial, innovative, and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are.
Key Responsibilities- Supervise all aspects of outbound operations, ensuring effective and prompt communication of key issues to clients and internal teams.
- Schedule and manage labor models, matching labor to forecasted requirements, and motivate and improve departmental performance.
- Develop weekly plans incorporating client forecasts, UPH analysis, and capacity requirements, and communicate any capacity constraints or improvements needed to improve efficiency and throughputs.
- Build an effective team, retaining key team members, eliminating safety obstacles, and instilling pride in the departments supervised.
- Mentor and develop team members to ensure the best possible performance, career development, and job satisfaction.
- 3+ years progressive operational experience in an eCommerce fulfillment, B2B Wholesale, or similar logistics distribution environment.
- 1+ years of supervisory or lead experience, motivating, training, and leading teams to perform at extraordinary levels.
- Systems experience with WMS, OMS, Excel, and other Office applications.
- High School diploma or GED.
- Shift: 1st Shift - 6:00AM-2:30PM (may change during peak season)
- Comfortable working in a non-climate-controlled environment.
- Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.).
- Able to lift and carry up to 30-50 lbs. on occasion.
- Able to maintain attention and concentration for extended periods of time.
- Able to work overtime.
Cart is an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.
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