Superintendent

4 weeks ago

Mayfield, United States Tuff Shed Full time
Job Title: Superintendent

We are seeking a highly skilled and experienced Superintendent to join our team at Tuff Shed. As a key member of our operations team, you will be responsible for leading our local Installer program, ensuring the store meets all of its metrics for scheduling, costs, and quality.

Key Responsibilities:
  • Attract, select, and onboard new subcontractors in partnership with Tuff Shed's Skilled Trades Recruiter.
  • Manage subcontractor certification and ongoing partner management, including Customer First training and subcontractor certification.
  • Resolve issues and concerns between the customer, Store, and subcontractor crews.
  • Supervise and assure quality of all kits prior to loading, including review of kit paperwork packets, and supervise the unloading process.
  • Inspect building sites and provide feedback to subcontractors and Store management on job performance, punctuality, safety, Tuff Shed construction standards, and ensure that all company customer programs have been executed.
  • Conduct site visits to meet with customers to review customer experiences and review any issues that may hinder complete customer satisfaction.
  • Ensure any materials missing from kits are delivered to the customer site in a timely manner.
  • Ensure all contractors scheduled to work on Home Depot builds are fully compliant to Tuff Shed standards, including holding active HD badges.
  • Ensure subcontractors remain compliant with licenses, insurance, badging, and contracts, as required.
Requirements:
  • Hands-on experience working in a fast-paced, high-volume retail or operations environment with an organization recognized for quality products and service.
  • Minimum of two years of construction or manufacturing experience.
  • Proven experience managing multiple priorities, projects, and deadlines.
  • Experience in safety management, working with employees and subcontractors/third-party vendors.
  • Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software – including Oracle, JDE, Onyx, Goldmine, or similar systems is highly preferred.
  • Must have a valid driver's license and acceptable MVR.
  • Must be able to successfully complete Tuff Shed fork lift certification.
  • DOT, OSHA, and employment law knowledge preferred.
What We Offer:

We offer a competitive salary and benefits package, including PTO, paid holidays, medical/dental/vision, and life insurance. We also offer an Employee Stock Ownership Plan (ESOP) and a 'Safe Harbor' 401(k) plan.

Tuff Shed is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, hair style, organ donor status, genetic information, or any other status protected by law or regulation.

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