Superintendent
7 days ago
Job Summary
Tuff Shed is seeking a highly skilled and experienced Superintendent to lead our local Installer program. As a key member of our team, you will be responsible for ensuring the store meets all of its metrics for scheduling, costs, and quality.
Key Responsibilities
- Recruit and Onboard new subcontractors in partnership with Tuff Shed's Skilled Trades Recruiter.
- Manage Subcontractor Certification and ongoing partner management, including Customer First training and subcontractor certification.
- Resolve Issues and Concerns between the customer, Store, and subcontractor crews.
- Supervise and Ensure Quality of all kits prior to loading, including review of kit paperwork packets, and supervise the unloading process.
- Inspect Building Sites and provide feedback to subcontractors and Store management on job performance, punctuality, safety, Tuff Shed construction standards, and customer programs.
- Conduct Site Visits to meet with customers and review their experiences and any issues that may hinder complete customer satisfaction.
- Ensure Timely Delivery of missing materials to customer sites.
- Ensure Compliance of contractors working on Home Depot builds with Tuff Shed standards, including active HD badges.
- Verify Subcontractor Compliance with licenses, insurance, badging, and contracts, as required.
Requirements
- Hands-on experience working in a fast-paced, high-volume retail or operations environment with an organization recognized for quality products and service.
- Minimum of two years of construction or manufacturing experience.
- Proven experience managing multiple priorities, projects, and deadlines.
- Experience in safety management, working with employees and subcontractors/third-party vendors.
- Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred.
- Valid driver's license and acceptable MVR required.
- Must be able to successfully complete Tuff Shed fork lift certification.
- DOT, OSHA, and employment law knowledge preferred.
What We Offer
Tuff Shed offers a competitive salary and benefits package, including PTO, paid holidays, medical/dental/vision, life insurance, Employee Stock Ownership Plan (ESOP), and a 'Safe Harbor' 401(k) plan.
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