Prepared Foods Department Supervisor

6 days ago

Austin, Texas, United States Whole Foods Market Full time
Job Summary

We are seeking a highly skilled and experienced Prepared Foods Department Supervisor to join our team at Whole Foods Market. As a key member of our retail team, you will be responsible for overseeing the day-to-day operations of the Prepared Foods department, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Supervise and delegate tasks to Prepared Foods Team Members to ensure seamless department operations.
  • Collaborate with the Prepared Foods Trainer to develop and implement training programs that foster a high-performance team and minimize turnover.
  • Assist in the training of new Team Members, utilizing learning checklists and training materials to ensure a smooth onboarding process.
  • Maintain a clean, well-stocked, and properly rotated department, adhering to established procedures for opening and closing.
  • Ensure all necessary breaks are provided to Team Members, promoting a positive and productive work environment.
  • Communicate team concerns to the Team Leader and Associate Team Leader, fostering open and transparent communication.
  • Set and achieve the highest standards of retail execution, driving sales growth and customer satisfaction.
  • Maintain a positive environment of outstanding teamwork, mutual respect, and exceptional morale, promoting a culture of excellence.
  • Direct Team Members to satisfy and delight customers, responding promptly to their needs and questions.
  • Select, train, develop, mentor, motivate, and counsel Team Members to sustain a high-performance team and minimize turnover.
  • Provide timely, thorough, and thoughtful performance evaluations, driving individual and team growth.
Requirements
  • Extensive knowledge of Prepared Foods team procedures and policies.
  • Strong demonstrated organizational and time management skills.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Ability to teach others in a positive and constructive manner.
  • Product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficiency with email, Microsoft Office, and operations-related applications.
Preferred Qualifications
  • 12+ months retail experience.
Physical Requirements / Working Conditions
  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in wet and dry conditions.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
  • May require use of ladders.

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