Front Desk Representative

4 weeks ago


Cripple Creek, Colorado, United States Chamonix Casino Hotel Full time
Essential Job Duties and Responsibilities:

As a Front Desk Agent at Chamonix Casino Hotel, you will be responsible for providing a warm and welcoming experience to our guests. This includes verifying guest information, assigning rooms, and processing payments efficiently. You will also be expected to encourage guests to participate in our player's club membership and casino events, and to handle guest payments and maintain accurate records.

Key Responsibilities:
  1. Provide exceptional customer service by enforcing 4-star standards and going above and beyond to make every guest feel special.
  2. Efficiently handle check-in and check-out processes, including verifying guest information and processing payments.
  3. Encourage guests to participate in player's club membership and casino events.
  4. Handle guest payments and maintain accurate records.
  5. Assist guests with room reservations, modifications, and cancellations.
  6. Provide information about hotel services, amenities, and local attractions.
  7. Respond promptly and pleasantly to customer questions and escalate any issues to the appropriate person.
  8. Answer phone calls, take messages, and transfer calls to appropriate departments or guests' rooms.
  9. Develop effective working relationships and good customer service skills with all guests and employees.
  10. Maintain alertness and a general awareness of hotel and casino operations at all times.

Requirements:

This position requires regular and reliable attendance, punctuality, and a commitment to providing exceptional customer service. You must also be able to wear and maintain uniforms properly, including a nametag and gaming license, and adhere to department grooming standards. Additionally, you will be expected to perform other duties as needed and directed.

  • Cripple Creek, Colorado, United States Chamonix Casino Hotel Full time

    Job SummaryChamonix Casino Hotel is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key ResponsibilitiesGuest Services: Provide exceptional customer service, ensuring that...

  • Hotel Night Auditor

    4 weeks ago


    Cripple Creek, Colorado, United States Bronco Billy's Casino Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Hotel Night Auditor to join our team at Bronco Billy's Casino. As a Night Auditor, you will be responsible for ensuring the smooth operation of the hotel and front desk during the overnight shift.Key ResponsibilitiesRegister guests and assign roomsUpdate guest history and confirm paymentPrepare...

  • Spa Receptionist

    4 weeks ago


    Cripple Creek, Colorado, United States Chamonix Casino Hotel Full time

    Job SummaryAs a Spa Front Desk Associate at Chamonix Casino Hotel, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless experience. Your primary responsibilities will include answering phones and emails, booking appointments, and handling guest inquiries. You will also be responsible for...


  • Coconut Creek, Florida, United States Manpower Group Inc. Full time

    Job Title: Front Desk RepresentativeJob Summary: We are seeking a highly skilled Front Desk Representative to join our team. As a Front Desk Representative, you will be responsible for providing exceptional customer service to patients and visitors, managing front desk operations, and maintaining accurate records.Key Responsibilities:Greet patients and...


  • Battle Creek, Michigan, United States Hampton Battle Creek Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hampton Inn Battle Creek. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.ResponsibilitiesGuest Registration: Register guests in a friendly...


  • Battle Creek, Michigan, United States TownePlace Suites by Marriott Full time

    Front Desk Agent Job DescriptionThe TownePlace Suites by Marriott is seeking a dedicated and customer-focused Front Desk Agent to join our team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Provide warm and welcoming greetings to...


  • Big Creek, California, United States Sun Hill Properties Inc. Full time

    Job SummaryWe are seeking a highly skilled and personable Front Desk Agent to join our team at Sun Hill Properties Inc. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our guests.Key Responsibilities:Check guests in and...

  • Front Desk Supervisor

    3 weeks ago


    Battle Creek, United States Firekeepers Casino Full time

    Description SCOPE OF POSITION: Responsible for managing the daily needs of our guests; overseeing the performance and work product of the front desk staff (Front Desk Agents and Bell Staff); ensuring guest satisfaction; meeting departmental quality and service standards; and achieving an atmosphere of superior guest service, all while managing all areas of...


  • Battle Creek, Michigan, United States Hampton Battle Creek Full time

    Job SummaryAs a Front Desk Agent at our Hampton Inn Battle Creek hotel, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:Key ResponsibilitiesRegistering guests and handling check-ins and check-outs in a friendly and efficient mannerProviding...


  • Battle Creek, United States Aimbridge Hospitality Full time

    Full-time$17/hr. Open & weekend availability required. Prior hotel front desk experience required. The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient Front Desk, Supervisor, Hospitality, Hotel, Associate, Operations

  • Front Desk Supervisor

    3 weeks ago


    Battle Creek, United States FireKeepers Casino & Hotel Full time

    Responsible for managing the daily needs of our guests; overseeing the performance and work product of the front desk staff (Front Desk Agents and Bell Staff); ensuring guest satisfaction; meeting departmental quality and service standards; and achie Front Desk, Supervisor, Bell Staff, Hotel, Training, Management

  • Front Desk Agent

    1 week ago


    Battle Creek, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hampton Battle Creek [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Agent

    1 month ago


    Walnut Creek, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Holiday Inn Express Walnut Cr [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Front Desk Supervisor

    4 months ago


    Battle Creek, United States Hampton Battle Creek Full time

    Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...

  • Front Desk Agent

    2 months ago


    Battle Creek, United States Firekeepers Casino Full time

    Description SCOPE OF POSITION: Responsible for attending to guest needs, especially during check-in and check-out processes. For more information click here. ESSENTIAL DUTIES AND RESPONSIBILITIES: The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be...

  • Front Desk Supervisor

    4 weeks ago


    Battle Creek, Michigan, United States Hampton Battle Creek Full time

    Job SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional guest service and ensuring a smooth operation of the front desk. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesGuest Service: Provide friendly,...

  • Front Desk Agent

    6 months ago


    Battle Creek, United States TownePlace Suites by Marriott Full time

    The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service possible.Duties and Responsibilities:Greet and tend to guests in a positive and friendly manner.Maintain a constant presence at the front desk.Process check-ins and...


  • Walnut Creek, California, United States The Lash Lounge - Walnut Creek Full time

    Front Desk Concierge OpportunityWe are seeking a highly motivated and organized individual to join our team as a Front Desk Concierge at The Lash Lounge - Walnut Creek.Key Responsibilities:Provide exceptional customer service to guests, ensuring a gold standard experience with every interaction.Manage front desk operations, including booking appointments,...


  • Queen Creek, Arizona, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Massage Envy. As a key member of our sales team, you will play a critical role in driving membership sales and member retention, while providing exceptional customer service and building ongoing relationships with our clientele.Key...


  • Battle Creek, United States Gatsby Cannabis Full time

    Description We are looking to add a Front Desk Receptionist to our team. This individual is the first person that our customers will see and must represent the company in a positive manner. We want to make sure all customers have a five star experience at our shop from the time they walk in until the time they leave. The receptionist is the very first point...


  • Queen Creek, United States Serenity Healthcare, LLC Full time

    Front Desk Receptionist Location: Queen Creek Schedule: 3 13 hour shifts (May vary) *Rotational Saturdays Required We are a reputable healthcare organization dedicated to providing exceptional patient care and service. Our team is committed to creating a welcoming and supportive environment for our patients, ensuring they receive the highest standard of...


  • Queen Creek, United States PCRK Group Full time

    PCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Queen Creek, AZ.PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales. We're looking...

  • Front Desk Agent

    6 months ago


    Battle Creek, United States Hampton Battle Creek Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...