Carpet Sales Professional
4 weeks ago
Customer Experience Specialist
We are seeking a skilled and friendly Customer Experience Specialist to join our team at Bob's Carpet and Flooring. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that every customer has a positive experience with our products and services.
Key Responsibilities:
- Develop strong relationships with customers to understand their needs and preferences
- Provide personalized product recommendations and solutions to meet customer needs
- Ensure timely and accurate processing of customer orders and payments
- Maintain a clean and organized showroom, including the display of products and merchandise
- Participate in ongoing training and education to stay up-to-date on products and services
- Collaborate with other team members to achieve sales goals and objectives
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong problem-solving and analytical skills
- Ability to lift up to 20 pounds and stand for long periods
- Reliable transportation for use when visiting customer job sites
Qualifications:
High school diploma or equivalent required. Previous sales experience preferred.
Bob's Carpet and Flooring offers a competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan with company match.
Bob's Carpet and Flooring is an equal opportunity employer and participates in the E-Verify program.
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