Retail Store Manager

1 week ago


South Gate, California, United States Goodwill Southern California Full time

Goodwill Southern California is a well-established non-profit organization dedicated to empowering individuals and communities in Southern California.

The Retail Store Manager plays a pivotal role in overseeing the daily operations of a retail store, ensuring seamless execution of business objectives. Key responsibilities include:

  • Leadership and Team Management
    • Lead a team of Ambassadors to achieve sales, customer service, and safety goals.
    • Implement effective strategies to enhance team relations and productivity.
  • Store Operations and Maintenance
    • Ensure a clean, safe, and well-maintained store environment.
    • Maintain high standards of store appearance and organization.
  • Financial Management
    • Monitor and control expenses to achieve financial objectives.
    • Manage budgets and make informed decisions to optimize store performance.
  • Merchandising and Inventory
    • Review and implement merchandising strategies to drive sales and customer engagement.
    • Manage inventory levels and ensure quality standards are met.
  • Customer Service and Relations
    • Provide exceptional customer service to drive loyalty and retention.
    • Develop and maintain strong relationships with customers, vendors, and community partners.
  • Regulatory Compliance and Risk Management
    • Ensure compliance with all relevant laws, regulations, and company policies.
    • Identify and mitigate potential risks to the store and the organization.

Requirements and Qualifications

  • Education and Experience
    • 3-5 years of supervisory experience in customer-focused management.
    • Retail experience is preferred.
    • High school diploma or GED required, college degree helpful.
  • Skills and Abilities
    • Ability to multitask and prioritize tasks effectively.
    • Strong communication and interpersonal skills.
    • Proficient in using technology and computer programs.
    • Demonstrated success in process accountability and multitasking.
    • Ability to handle confidential information and adhere to company values.

Other Details

  • Job Family: Retail
  • Pay Type: Hourly
  • Hiring Rate: $25.48


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