Patient Service Ambassador
2 weeks ago
Job Summary
We are seeking a highly motivated Patient Service Specialist to join our team at Select Physical Therapy. As a Patient Service Specialist, you will be the first point of contact for our patients, providing exceptional service and ensuring a smooth experience from the moment they arrive at our center.
Key Responsibilities
- Greet and register new patients, providing information about their visit and answering any questions they may have
- Schedule patient appointments in person or over the phone, ensuring seamless communication with our providers and staff
- Manage patient payments, co-pays, and insurance authorizations, maintaining accurate records and resolving any issues that may arise
- Provide patients with information about their next appointment, ensuring they are well-informed and prepared for their visit
- Respond to requests for information from patients, providers, and coworkers, maintaining a positive and professional demeanor at all times
Qualifications
- High School Diploma or equivalent required
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, providers, and staff
- Ability to multitask, prioritize tasks, and maintain accurate records in a fast-paced environment
- Physical ability to stand, walk, and reach consistently throughout the workday
About Us
Select Physical Therapy is committed to providing exceptional patient care and service in a warm and welcoming environment. We offer competitive wages, flexible scheduling, and opportunities for growth and development in a dynamic and supportive team environment.
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