Technical Support Liaison
1 day ago
We are looking for a Technical Support Liaison to join our team at BEUMER Group. As a Technical Support Liaison, you will provide technical expertise to internal and external customers, troubleshoot issues, and develop solutions to meet customer needs. If you have strong technical knowledge, excellent communication skills, and experience working with industrial equipment, we encourage you to apply.
Key Responsibilities:
- Provide technical support to customers via phone, email, or in-person.
- Troubleshoot issues and develop solutions to meet customer needs.
- Collaborate with internal teams to develop new products and services.
- Analyze customer feedback and make recommendations for process improvements.
Requirements:
- Five years of technical support experience.
- Advanced technical knowledge of industrial equipment and processes.
- Excellent communication and problem-solving skills.
Salary: $60,000 - $75,000 per annum, depending on location and experience.
Benefits:
- 100% medical and dental premiums for employees and their dependents.
- A 401(k) retirement plan with a generous match.
- Life insurance coverage.
- A generous amount of paid time off.
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