Teller and Financial Advisor
2 weeks ago
The Customer Service and Cash Handling Professional will be responsible for serving members by receiving or paying out funds with a high degree of accuracy. This individual must maintain accurate transactional records and provide basic cash receipt and payment services in accordance with credit union policies and procedures.
Duties and Responsibilities:
- Build relationships and enhance member experience, responding to member requests in a friendly, helpful, and positive manner.
- Process transactions in a prompt, efficient, confidential, and accurate manner.
- Maintain up-to-date comprehensive knowledge of all credit union products and services handled or promoted by tellers.
- Promote, explain, and cross-sell other credit union services such as consumer and mortgage loans, IRAs, certificates, safe deposit boxes, debit and credit cards, online banking, traveler's checks, and money orders.
- Balance cash drawer at the end of the shift and compare totaled amounts to a computer-generated proof sheet.
- Research and resolve discrepancies.
Requirements:
- High school or GED required.
- Six months to two years of similar or related experience is preferred.
- Cash handling experience required.
Estimated Salary: $38,000 - $48,000 per year based on location and experience.
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