Clinical Business Associate

3 days ago


Forest Lake, Minnesota, United States Allina Health Full time

Job Summary:

We are seeking a skilled and detail-oriented Clinical Business Associate to join our team at Allina Health. In this role, you will be responsible for greeting and welcoming patients to our facilities, providing support by phone, and ensuring a smooth registration process.

Key Responsibilities:

  • Greets and welcomes patients, performs registration process, and collects demographic and financial data
  • Assists patients with telephone encounters, identifies key words to initiate responses, and de-escalates situations as needed
  • Collects co-pays and/or remaining balances, obtains signatures, and responds to questions regarding financial assistance programs
  • Manages and organizes the patient care lobby, cleans and disinfects areas, and performs weekly downtime checks

Requirements:

  • High school diploma or equivalent, associate's or vocational degree preferred
  • 1 year of basic computer skills, 0-2 years of experience with Microsoft Office products preferred
  • 0-2 years of customer service, clerical, or business office environment experience preferred
  • Medical terminology knowledge preferred

Physical Demands:

Sedentary: lifting weight up to 10 lbs. occasionally, negligible weight frequently



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