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IT Infrastructure Administrator II

2 months ago

Aurora, Colorado, United States DCCA Full time

DCCA is a veteran-owned IT enterprise that has been delivering innovative solutions to various government entities and commercial organizations since 1982. We take pride in offering career advancement opportunities along with a competitive salary and benefits package. For more information, please visit our website.

Position: Systems Administrator II (Linux)

Required: Active TS/SCI with Polygraph

For over four decades, DCCA has been committed to providing a comprehensive range of IT services to government and commercial sectors, ensuring their IT infrastructure is robust and reliable. Our clients can trust in DCCA's expertise, enabling them to enhance their technology swiftly and effectively. With a proven history of success, we empower our clients to focus on their core missions while we handle their IT challenges.

At DCCA, we foster a workplace culture rooted in integrity and inclusivity, allowing our employees to cultivate valuable skills and relationships. As a veteran-owned organization, we recognize the significance of a diverse workforce, which brings varied perspectives to problem-solving. Join our team, where a people-first approach and a commitment to excellence are paramount.

Key Responsibilities:

  • Support the implementation, troubleshooting, and maintenance of IT systems.
  • Manage daily operations of IT system infrastructure.
  • Provide Tier I (Help Desk) and Tier II (Escalation) support for problem identification, diagnosis, and resolution.
  • Assist users in accessing and utilizing IT systems effectively.
  • Monitor and resolve issues related to client/server/storage/network devices and mobile devices.
  • Communicate status updates to agency management and internal stakeholders.
  • Optimize system performance and resource utilization through capacity analysis and planning.
  • Deliver in-depth troubleshooting expertise for IT systems.
  • Offer detailed feedback and analysis for escalated support tickets.
  • Configure and manage UNIX and Linux operating systems, ensuring integrity and performance enhancements.

Basic Qualifications:

A minimum of ten (10) years of experience as a Systems Administrator in programs and contracts of similar scope and complexity is required. A bachelor's degree in a technical field from an accredited institution is mandatory. Alternatively, five (5) years of additional Systems Administrator experience may substitute for a bachelor's degree.

The salary range for these positions is competitive and will be determined based on various factors. Our comprehensive benefits package includes healthcare, retirement plans, paid disability, life insurance, employee assistance programs, and opportunities for education assistance and wellness initiatives.

At DCCA, we believe that retaining top talent is essential for delivering exceptional services to our clients. Our commitment to fostering a positive culture and providing comprehensive benefits is a testament to this belief.

Compensation and Growth:

While salaries at DCCA are influenced by various factors, we strive to ensure they reflect the skills and expertise of our employees. We conduct annual salary reviews to maintain equity across the organization and the industry.

DCCA prioritizes your professional growth and career advancement. We offer upskilling programs, recertification support, and various professional development opportunities to help you succeed.

Inclusivity and Health:

Our culture emphasizes respect, equity, and opportunity, supported by numerous business resource groups and connection opportunities. DCCA's benefits encompass healthcare, paid time off, and flexible 401(k) options, promoting a healthy and fulfilling lifestyle both at work and beyond.

Mission-Driven Work:

From defense initiatives to health IT management, DCCA provides opportunities to work on innovative projects that positively impact lives and address contemporary IT challenges.

DCCA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.