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Systems Support Manager

4 weeks ago

Tacoma, Washington, United States City of Tacoma, WA Full time
Job Summary

Tacoma Water is seeking a dedicated and experienced Systems Support Manager to join our Operational Technology Services team. In this critical role, you will oversee the management and optimization of our technology applications and infrastructure to support our organization's strategic goals. You will lead a team of six employees responsible for ensuring the reliability, security, and optimization of Tacoma Water's technology systems and portfolio of applications.

Key Responsibilities
  • Lead System Administration & Application Support Teams
  • Technology Architecture & Solutions Management
  • Project Support
  • Financial & Contract Management

Requirements
  • Minimum Education: Bachelor's degree in information technology or directly related field
  • Minimum Experience: 6 years of progressively responsible information technology and project management experience in the area of assignment including 1 year as a technology supervisor or manager

Preferred Qualifications
  • At least 3 years of management experience leading a technical team
  • Experience in the water, wastewater or power industry
  • Experience with project management principles and techniques such as Waterfall, Agile, and Scrum
  • TOGAF, ITIL or other industry certification

Selection Process & Supplemental Information

This recruitment is being managed by Joanna Hambrick. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws.