Marketing Coordinator

4 weeks ago


Fort Worth, Texas, United States Miriam Rodriguez Full time
ROLE DESCRIPTION:

As a Marketing Coordinator with Miriam Rodriguez State Farm Agency, you will be responsible for generating exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We are seeking a dedicated and customer-focused individual to join our team. If you are passionate about delivering exceptional customer service and have a strong desire to help people, we encourage you to apply.

RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Create monthly feed for social media content such as Facebook, Instagram and LinkedIn.
Schedule marketing events to increase leads within the office and generate more business.

QUALIFICATIONS:
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving

BENEFITS:
Hourly pay plus commission/bonus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Valuable career-building experience


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