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Lead Product Strategist

2 months ago

San Francisco, California, United States DocuSign Full time
Company Overview

DocuSign is revolutionizing the way agreements are managed.

With over 1.5 million clients and more than a billion users across 180 countries, DocuSign's solutions streamline business processes and enhance everyday life.

Our Intelligent Agreement Management platform unlocks vital business data that was previously isolated within documents, which often led to inefficiencies and lost opportunities.

By leveraging DocuSign's platform, organizations can create, execute, and oversee agreements through the leading provider of e-signature and contract lifecycle management (CLM).

Role Responsibilities

Our Product Management teams tackle some of the most significant and intricate challenges in the software sector.

We are a globally integrated team that bridges the gap between Engineering and business, designing solutions from inception to launch while prioritizing customer advocacy.

Collaborating closely with Engineering and Design, we develop groundbreaking products that have never been seen before. We also partner with Sales, Customer Success, Marketing, Finance, Legal, and Security teams to successfully introduce our products to the market.

As a Senior Product Manager for the Signing Product team, you will play a pivotal role in the heart of DocuSign's operations, catering to developers, Independent Software Vendors (ISVs), and Signers on a large scale.

Your focus will be on enhancing success metrics for your clients, formulating the roadmap, vision, and priorities, and leading the strategy to boost reliability while expanding the value and applications we offer to our customers.

You will collaborate with other internal Product Managers to maximize impact and work cross-functionally with UX, Engineering, Product Marketing, Legal, Operations, and Field teams to bring innovative solutions and enhancements to market.

Key Responsibilities

- Utilize your technical knowledge in API development to support DocuSign's leadership in intelligent agreement management.
- Innovate and develop forward-thinking products and features, evaluate their performance, and iterate swiftly.
- Collaborate with Engineering, Marketing, Pricing, Legal, UX, and other cross-functional teams to create a highly engaging solution that delivers rapid value to customers.
- Manage your backlog effectively, advocating for and navigating priority trade-offs between technical requirements and various product objectives.
- Lead and direct the comprehensive strategy and product roadmap for your designated area.
- Advise key stakeholders throughout all phases of the product lifecycle.
- Work with Field teams to promote adoption and enhance customer retention.
- Exhibit exceptional teamwork skills and the ability to influence cross-functional efforts, driving teams to achieve results on complex, multifaceted projects.
Qualifications

- A minimum of 8 years of experience with a Bachelor's degree or 6 years with a Master's degree.
- Strong analytical and problem-solving abilities to align strategy with customer needs, research, data, and industry trends.
- Proven experience leading cross-functional teams, including Engineering, Design, Program Management, Data Science, User Research, and GTM business development roles.
- Experience in advocating for the customer perspective within the developer experience.
- Background in technical product management, particularly in building enterprise cloud/SaaS products/services.
- Preferred: Excellent written communication skills, capable of authoring complex technical product requirement documents.
- Ability to communicate intricate concepts to both technical and non-technical audiences, fostering shared understanding and actionable consensus.
- Experience guiding a product from concept to launch.
- Ability to aggregate and synthesize developer platform requirements to create scalable integration solutions.
- Familiarity with delivering products using iterative or Agile methodologies, including experience with work item systems (e.g., Jira, Azure DevOps).
- Experience in analyzing business and performance insights to make informed decisions.
- Proficiency in creating developer documentation and resources to facilitate developer learning and building.
- Willingness to implement sample applications and code snippets using contemporary programming languages (e.g., JavaScript/TypeScript, C#).
Compensation and Benefits

Compensation for this position is influenced by various factors, including geographic location and job-related expertise.

DocuSign offers a comprehensive benefits package, including:

  • Paid Time Off: Earned time off and paid company holidays based on region.
  • Paid Parental Leave: Up to six months off for new parents.
  • Health Benefits: Options for fully employer-paid health plans from day one.
  • Retirement Plans: Various retirement and pension programs with potential employer contributions.
  • Learning and Development: Opportunities for coaching, online courses, and education reimbursements.
  • Compassionate Care Leave: Paid time off for significant life events.
Company Culture

At DocuSign, we are dedicated to fostering trust and creating a more agreeable world for our employees, clients, and communities.

We prioritize listening, honesty, and doing what is right every day. We believe in equal opportunities for all team members to succeed, share ideas, and build meaningful relationships.

Your contributions will make a significant impact, and you will take pride in your work, knowing it helps us improve the world.

Commitment to Diversity

DocuSign is committed to building a diverse team that reflects our customer base and ensures all employees feel a sense of belonging and thrive.

We encourage individuals from various backgrounds to apply for our open positions.

DocuSign is an Equal Opportunity Employer, making hiring decisions based on experience, skills, and a proactive approach.