Banking Operations Specialist
4 days ago
Gauranty Bank & Trust has been named one of the 'Best 100 Companies to Work for in Texas' by Texas Monthly Magazine for thirteen consecutive years and has earned a 5-star rating from Bauer Financial, Inc. We believe in taking care of our team just as well as we take care of our customers. Enjoy competitive pay, comprehensive benefits, and ample Paid Time Off (PTO) to ensure your work-life balance. But that's not all We prioritize on-the-job training and continued educational opportunities so your career can flourish.
Job Responsibilities
The ideal candidate will have a high school diploma or equivalent required and an Associate's degree in finance, business or other directly related field preferred. Minimum 1 year 6 months customer service & banking experience is required. The responsibilities include conducting customer setups, guiding customers, analyzing and resolving issues, managing customer service requests, and maintaining a strong emphasis on customer satisfaction. Additionally, you will need to troubleshoot online and mobile banking issues and maintain a good working relationship with colleagues.
What We Offer
At Guaranty Bank & Trust, we empower our customers to achieve their financial dreams and goals. As a Digital Banking Specialist, you'll play a pivotal role in this mission. We offer a fun and inclusive work environment where you can grow personally and professionally. Imagine working somewhere that offers more than a steady paycheck; a place where you have ownership, employees are celebrated and growth is encouraged, both personally and professionally. Join us and thrive in a culture that values innovation, collaboration, and career development.
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