Senior Technical Support Specialist

3 weeks ago


New Orleans, Louisiana, United States Avexon Full time
Job Overview
We are seeking a skilled Senior Technical Support Specialist to join our team. This role is perfect for an individual who enjoys working with complex IT systems and has excellent problem-solving skills. The successful candidate will be responsible for providing technical support to our users, managing Microsoft Hyper-V, Windows Server Operating Systems, and Cisco Infrastructure. In addition, they will handle day-to-day operational tasks, maintain security and operational policies, and resolve issues related to our infrastructure.

The ideal candidate will have 3-5 years of experience on an ITOps team, with expertise in Active Directory Domain Services, Group Policy Management, Windows Imaging, and User Profile analysis. They should also possess excellent organizational, presentation, and communication skills, as well as the ability to work independently to resolve issues while following team-led instructions.

In this role, you will have the opportunity to work with cutting-edge technology solutions and contribute to the success of our clients. We offer a competitive salary of $65,000 per year, plus benefits and opportunities for professional growth.

If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.

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