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Restaurant Operations Manager

2 months ago

Annapolis, Maryland, United States Baskin Robbins Full time
About the Role

We are seeking a highly skilled and experienced Assistant Restaurant Manager to join our team at Baskin Robbins. As a key member of our management team, you will be responsible for supporting the Restaurant Manager and leading a team of restaurant staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Support the Restaurant Manager in the overall operation of the restaurant, ensuring compliance with company policies and procedures.
  • Lead a team of restaurant staff, providing guidance and coaching to ensure excellent customer service and sales performance.
  • Manage daily restaurant operations, including floor operations, inventory management, and cash handling.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Collaborate with the Restaurant Manager to achieve business objectives and goals.
Requirements
  • Previous experience as a Restaurant Manager or Assistant Restaurant Manager in a fast-paced food service environment.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent customer service skills, with a focus on delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Basic computer skills, with experience using point-of-sale systems and other restaurant management software.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment, with a focus on teamwork and collaboration.
  • Training and development opportunities to help you succeed in your role.