Senior Business Analyst

3 weeks ago


Missoula, Montana, United States Elite Technical's Customer Full time
Job Overview:
We are seeking a highly skilled Senior Business Analyst to join our team at Elite Technical's Customer. As a key member of our business analysis team, you will be responsible for developing and implementing conversational AI solutions that drive business growth. With a strong background in business analysis and conversational AI, you will analyze user interactions and feedback to refine and optimize conversational AI systems.

About the Role:
This is a 6-month contract opportunity that could lead to permanent FTE status with our client, a major healthcare payor in the Maryland area. Although this position is primarily remote, occasional onsite meetings may be required.

Responsibilities:
  • Perform comprehensive research to stay updated on the latest trends, tools, and best practices in conversational AI.
  • Collaborate with cross-functional teams, including developers, designers, and product managers, to define and develop Use Cases for conversational AI applications.
  • Provide insights and recommendations based on data analysis to drive strategic decision-making.

Qualifications:
  • Bachelor's Degree (In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.)
  • 5 years progressive experience in business analysis.
  • Natural Language Processing Knowledge is required.
  • Strong communication and interpersonal skills.

Estimated Salary: $125,000 - $155,000 per year

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