Insurance Account Manager

4 weeks ago

Nashville, Tennessee, United States McGriff Insurance Services Full time

Job Summary

We are seeking a highly skilled Insurance Account Manager to join our team at McGriff Insurance Services. As an Insurance Account Manager, you will be responsible for building and maintaining key client and carrier relationships, providing exceptional client service, and serving as a mentor to others.

Key Responsibilities

  • Build and maintain key client and carrier relationships by phone, email, and in-person.
  • Assist assigned clients and staff with service questions related to administration, billing, claims issues, and problem-solving.
  • Continually seek cross-sell opportunities and suggest new lines of coverage.
  • Work with Producer and/or Marketing Account Executive to monitor and manage the renewal process for assigned clients.
  • Lead the marketing of accounts as requested by Producer and/or Marketing Account Executive.
  • Prepare marketing information or provide required information to a marketing person.
  • Complete the implementation process and prepare and deliver all applicable forms to clients.
  • Formulate a plan with Producer to conduct relationship management meetings and/or visits with assigned clients.
  • Proficient in the client management system(s) to update policies, log activities, and document client meetings.
  • Attend seminars, classes, and carrier meetings to stay up-to-date on new products and legislative changes.
  • Mentor team members.

Qualifications

  • Bachelor's degree or equivalent education and related training.
  • Five years of relevant insurance industry experience.
  • Appropriate insurance license (Property & Casualty).
  • Strong client relation skills, excellent communication skills, and service orientation.
  • Ability to utilize leadership skills and motivate others to maximize productivity and team morale.
  • Demonstrate proficiency in basic computer applications, such as Microsoft Office Suite.
  • Ability to travel, occasionally overnight.

Benefits

McGriff Insurance Services offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401(k) plan. Teammates also receive paid time off, sick leave, and holidays. Depending on the position and division, this job may also be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

Equal Opportunity Employer

McGriff Insurance Services is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.

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