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Business Analyst

1 month ago

Boston, Massachusetts, United States Boston University Full time
Job Summary

The Business Analyst supports the Senior Business Analyst in developing functional system solutions to issues related to the core mission and responsibilities of Boston University's Student Financial Services organization.

Key activities include, but are not limited to, processing transactions and files from BU Departments (Financial Aid & Office of Housing) and external vendors, tuition calculation, tuition remission, third party contract billing, refunds (including non-service refunds).

The Business Analyst will assist the Senior Business Analyst in trouble shooting reported system issues and integrations, including BU Works for Student Account journal entries to post to the General Ledger.

Key Responsibilities
  • Develop functional and procedural documentation required for new and existing business applications and provide operational support and training on student financials system processes to end users throughout the University.
  • Create and maintain item types for all transactions posting to student financials in collaboration with the Tuition and Fee Committee, Financial Assistance, PAFO and General Accounting.
  • Assist in the development of standardized reports to assist operational staff in completing their daily, routine responsibilities.
  • Analyze, test and implement new releases/upgrades with various vendors (Nelnet, Liaison, Gallagher, ECSI).
  • Oversee tuition remission transactions to ensure that tuition waivers are processed correctly.
Requirements
  • Bachelor's degree in a related field.
  • 5-8 years of work experience, preferably in a university or customer service environment.
  • Intermediate skills utilizing Excel, including complex formulas to acquire, organize, and analyze data.
  • Experience in analyzing data to determine relevant conclusions and suggest appropriate actions to management.
  • Ability to multi-task and prioritize routine tasks and ad-hoc requests.
  • Effective oral and written communication skills.
  • Detail oriented, demonstrating accuracy and quality of work output.
  • Ability to work (both independently and in conjunction with others) effectively and cooperatively in a small, collegial team environment.
  • Self-motivated, proactive, intellectually curious.
Preferred Qualifications
  • Experience with analyzing detailed financial records.
  • Knowledge of University policies and procedures and federal regulations to advise customers and resolve inquiries.
Benefits

Boston University's generous benefits package includes health, dental, life insurance, and paid time off. Full-time employees are also eligible for tuition remission for courses at Boston University.

The remission benefit extends to dependents as well. For more details on benefits, please refer to the Boston University benefits page at https://www.bu.edu/hr/benefits/.

The department of Financial Affairs at Boston University values intellectual, cultural, and social diversity among its staff and students.

We remain steadfast in our dedication to building a team that is inclusive and equitable and a place where all constituents can thrive.

For all positions, we are looking for individuals who enjoy working with colleagues in a collaborative environment and who are flexible and creative.

We strongly encourage applications from women and under-represented groups who share our interest in serving a university community with diverse needs, backgrounds, ethnicities, and abilities.

Interested applicants are asked to upload a resume, list of references (if available), and submit a cover letter addressed to 'Hiring Manager Business Analyst position'. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status.

We are a VEVRAA Federal Contractor.