Client Relations Representative

2 weeks ago


Los Angeles, California, United States Think Tell Junction Full time
Job Title: Junior Account Representative

About the Role: We are seeking a skilled and client-focused individual to join our team in Los Angeles as a Junior Account Representative. In this role, you will work closely with clients, assisting them with their account needs and ensuring smooth communication between clients and our internal teams. This is an exciting opportunity for someone who is passionate about client relations and is looking to develop their career in account management.

Main Job Responsibilities:
  • Serve as a primary point of contact for assigned clients, handling inquiries and providing timely responses.
  • Assist in managing client accounts by coordinating with internal teams to ensure project milestones are met.
  • Support senior account managers with reporting, data analysis, and client presentations.
  • Maintain accurate client records and update account status in our system.
  • Proactively identify client needs and suggest suitable solutions or improvements.
  • Track client satisfaction and report feedback to help improve service quality.

Required Skills and Qualifications:
  • Strong communication and interpersonal skills.
  • Attention to detail with excellent organizational abilities.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work well in a team and take direction from senior team members.
  • A proactive approach to problem-solving and client management.

Benefits Package:
  • Competitive salary with performance-based bonuses
  • Health, dental, and vision insurance
  • Paid time off and paid holidays
  • 401(k) with company match
  • Opportunities for career growth and professional development
  • Friendly and collaborative work environment


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