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Zaxby's Frontline Customer Service Associate

2 months ago


Spartanburg, South Carolina, United States Zaxby's Full time
Position Overview:
As a Cash Handling and Service Representative at Zaxby's, you will be the initial and final point of interaction for our customers. We aim for our outstanding service to mirror our dedication to a friendly and familial environment.

Key Responsibilities:
  • Greet all customers with warmth and friendliness.
  • Provide detailed explanations of menu offerings and address any inquiries from guests.
  • Accurately and efficiently process customer orders.
  • Handle payments and provide correct change.
  • Manage the cash register and oversee cash transactions.
  • Assist with outside order taking when necessary.
  • Ensure accuracy in orders and effectively package all items.
  • Express gratitude to each customer for their patronage.
  • Maintain adequate stock levels behind the counter and in the dining area.
  • Prepare beverages and support kitchen operations as needed to ensure a seamless workflow.
  • Keep the customer-friendly areas clean, including restrooms.
  • Dispose of trash properly and maintain cleanliness around the establishment.

Employee Benefits:
  • Opportunities for Career Growth
  • Weekly Compensation
  • Flexible Work Schedule
  • Complimentary Meals and Discounts
  • Health Insurance for Full-Time Employees
  • Fully Company Funded Dental Insurance for Full-Time Employees
  • Fully Company Funded Vision Insurance for Full-Time Employees

We look forward to welcoming you to our team