Customer Service Associate
5 days ago
BradyPLUS is a leading provider of solutions and services to key commercial market segments, including hospitality, education, restaurants, healthcare, and more. We are a growing organization with a winning team, and we're looking for a talented individual to join us as a Customer Service Representative.
Key Responsibilities- Provide timely and accurate information to customers regarding order status and product knowledge requests.
- Handle all client interactions, including inbound and outbound calls, electronic requests, and face-to-face interactions.
- Process customer orders and changes according to established department policies and procedures.
- Assist sales representatives in servicing customers and maintaining various accounts.
- Research customer problems and follow through to resolution.
- Provide administrative support to management, including report generation, data processing, and filing.
- Perform other projects assigned by supervisor.
- Competitive wages
- Excellent benefits, including medical, dental, vision, supplemental, and disability insurance
- 401k with company match
- Nine paid holidays per year
- Paid time off
BradyPLUS is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, sexual orientation, religion, ancestry, age, sex, marital status, national origin, disability, or veteran status.
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