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Enterprise Security Expert

2 months ago

Orlando, Florida, United States Merge IT LLC Full time

Job Summary

Merge IT LLC is seeking a highly skilled Senior Cybersecurity Specialist to join our team. As a Senior Cybersecurity Specialist, you will be responsible for the configuration, deployment, and day-to-day management of our client's next-generation security solutions in a 24/7/365 environment.

Key Responsibilities

  • Act as a subject matter expert for the client's Intrusion Prevention, Network Access Control, and Remote Access solutions.
  • Maintain day-to-day security operations and continue documenting the current environmental topology and defined services.
  • Handle Security Incidents, IS Audits, and Vulnerability Management.
  • Assist in troubleshooting and problem-solving a wide variety of client issues.
  • Incorporate change management into all processes and procedures as outlined by the client.
  • Identify and resolve issues in a timely manner, set clear expectations, inspire, and motivate others around you to perform well.
  • Should be capable of effectively managing Client Escalations.
  • Technical discussions with the client for any activity.
  • Ensuring that ticketed requests and issues are resolved and are closed on time (SLA measurements).
  • High regard for ensuring Customer Satisfaction is the highest priority.

Basic Qualifications

  • Minimum of three (3) years of experience with supporting network security solutions, such as Network IPS, Network Access Control, and Remote Access.
  • Minimum of two (2) years of experience with Antivirus and malware remediation.
  • Bachelor's Degree in a related field and/or 3+ years of equivalent experience.
  • Strong knowledge of network operating systems, network equipment, and networking protocols.
  • Candidate must have hands-on implementation and support experience NAC solution and devices.
  • Candidate must have knowledge of security techniques, latest protocols, and defenses against new viruses and other attacks.
  • In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, etc.
  • Experience in handling incidents/alerts related to Malware/Virus outbreak.
  • Strong knowledge/experience of networking (routers, switches, and wired/wireless topologies).
  • Working knowledge of services: ACS, Radius, RSA.
  • Knowledge of VPN - IPSEC, SSL VPN: Gemalto, Juniper, F5, and Cisco.
  • Network Security (multi-vendor) experience.
  • In-depth trouble-shooting and problem analysis skills.
  • Experience in generating and analyzing reports, dashboards on alerts.
  • Ability to handle high-pressure situations with key stakeholders.
  • Good communications skills, written as well as verbal.

Preferred Skills/Experience

  • 3+ years of McAfee Network Security Platform work experience (with McAfee Product Specialist (NSP) certification preferred).
  • 3+ years of ClearPass v6.x work experience (with Aruba Certified ClearPass Professional (ACCP) certification preferred).
  • 2+ years of McAfee Endpoint Security work experience.
  • 2+ years of Palo Alto Networks Threat Prevention work experience.
  • 3+ years of Windows, Mac OSX, and Linux experience.
  • Prior experience with IT Security Technologies such as Site-to-Site VPN, Network IPS, Network Access Control, F5 Load Balancers, Entrust Certificate Authority, and Virus/Malware remediation.
  • Experience with change control policy and procedures.
  • ITIL processes certification and/or experience.