Security Systems Expert
3 weeks ago
Key Responsibilities:
- Install or upgrade residential security equipment, including burglar alarms and CCTV systems.
- Demonstrate systems for customers and provide a thorough explanation of the Extended Repair Agreement, system capabilities, and system operation.
- Readjust equipment, repair, or replace inoperative equipment and test for operation in accordance with established standards and procedures.
- Read blueprints and building electrical and sprinkler plans to complete equipment repairs.
- Test backup batteries, keypad programming, and all features to ensure proper functioning and diagnose malfunctions.
- Prepare trouble order forms to report temporary repairs.
- Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
- Keep informed of new products and developments.
- Accurately complete all necessary paperwork, including work orders, service orders, time logs, and emergency information schedules.
- Maintain inventory control of assigned equipment to ensure adequate stock levels.
Requirements:
- High School diploma or GED.
- Minimum 2 years' experience performing similar duties, including installing or servicing security systems.
- Expert troubleshooting skills.
- Proficiency with computer hardware components and software packages.
- Valid driver's license.
- Excellent verbal and written communication and interpersonal skills.
- Ability to maintain strict client confidentiality.
- Ability to maintain professional appearance and demeanor.
- Trade licenses and registrations in accordance with state/local regulations as required.
About Us: The Armstrong Group is a family-owned and operated collection of diverse companies. We provide smart technology, 24/7 professional monitoring, and peace of mind to hundreds of thousands of customers. Our products are installed by experts, monitored by real people, and truly make a difference. We do what we do because of one simple truth: life is better when it's safe.
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