Case Management Team Lead

4 days ago


Hawthorne, California, United States Volunteers of America Los Angeles Full time
Overview of the Role

The Senior Case Manager II plays a vital role in supporting the delivery of high-quality services to our clients at Volunteers of America Los Angeles. This position requires a strong background in case management, excellent communication skills, and the ability to work effectively with clients and colleagues.

About the Job Description

This job description outlines the key responsibilities and requirements for the Senior Case Manager II role. It highlights the importance of case management, mentorship, team collaboration, and client support in achieving the goals and objectives of our organization.

Responsibilities and Requirements
  • Case Management: Conduct comprehensive screenings and assessments with clients to collect functional, environmental, financial, employment, housing, educational, and health information. Develop relevant service plans and schedule appointments as needed.
  • Mentorship and Training: Mentor junior case managers on case management principles, best practices, and program requirements.
  • Team Collaboration: Work collaboratively with the case management team to achieve shared goals and objectives.
  • Client Support: Provide ongoing case conferencing, counseling, and advocacy to clients and families as needed.
Qualifications and Experience

To be successful in this role, you will need:

  • Education: Bachelor's degree from an accredited institution in social sciences or family therapy.
  • Experience: Two years of demonstrated case management experience with high needs/high intensity populations.
  • Skills: Excellent communication and interpersonal skills, ability to work effectively in a fast-paced environment, and proficiency in MS Office and HMIS navigation.
Compensation and Benefits

We offer competitive compensation and benefits, including medical, dental, vision, and retirement benefits. Our employees enjoy a collaborative and supportive work environment, opportunities for professional growth and development, and the satisfaction of making a positive impact in the lives of others.

The estimated salary range for this position is $28.65 - $30.16 per hour, depending on qualifications and experience. If you are passionate about helping others and committed to excellence, we encourage you to apply.



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